TEAMIUM PRIVACY POLICY
This Privacy Policy (“Policy”) explains the information collection, use, and sharing practices of Teamium Production, Inc. (“Company”, “we,” “us,” and “our”).
Unless otherwise stated, this Policy describes and governs the information collection, use, and sharing practices of Company with respect to your use of our website (www.teamium.io) or one of our servers (teamium.net and subdomains) and the services (“Services”) we provide and/or host on our servers.
Before you use or submit any information through or in connection with the Services, please carefully review this Privacy Policy. By using any part of the Services, you understand that your information will be collected, used, and disclosed as outlined in this Privacy Policy.
If you do not agree to this privacy policy, please do not use our Services.
Definitions
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Teamium Inc., 7 Galloping Way, Tinton Falls, NJ 07724
Customer refers to the entity that has contracted with Teamium to receive a trial or a paid software as a service plan. For instance, when a business purchases a service plan and sets up user accounts under the service plan. The business is the customer of Company and each individual accessing the service under the plan is a User
Application Platform or Service Platform or Platform refers to website teamium.net and its subdomains, the software service provided by Company.
Service refers to the Software Application hosted on Platform.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service Data: means any information and data relating to the access, use, and/or performance of the Service, including data generated in connection with Customer’s, and/or Users’ use of the Service (e.g., analytics data, statistics data and performance data). Service Data does not include Authentication Records, Customer Data, Profiles, or Personal Data.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
When we provide the Services under contract with an organization, that organization controls the information processed by the Services.
1. What Information We Collect
Information We collect
- Account and Profile information needed to perform the Service or by Our Cutomer to user the Service. Name, Mail Address, Phone, User Login Id, Credentials, Title, Role, Skills, Phone, Address, Country Language, Skills, Hiring date, Social Media links, Time Sheets, Usage Analytics
- If you are an end user using the Services through an account created on your behalf by another of our customers (such as an employer, an agency of which you are a member, or another individual that uses our Services), we may collect and process Customer Information about you on behalf of the customer with whom your use of the Services is associated.
- Information that is automatically collected when You access the Service on any Device such as IP addresses, location information (by country and city), unique device identifiers, IMEI and TCP/IP address, browser types, browser language, operating system, mobile device carrier information. the date and time you used the Services, the frequency of your use of the Services, error logs, and other similar information. As described further below, we may use third-party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information.
Information You Provide Directly to Us
We will collect any information you provide to us. We may collect information from you in a variety of ways, such as when you: (a) create an online account, (c) contact us or provide feedback, (d) subscribe to our newsletter. This information may include but is not limited to your name, email address, phone number, mailing address, and your geographic location.
Information that Is Automatically Collected
Device/Usage Information
Cookies and Other Tracking Technologies
We also collect data about your use of the Services through the use of Internet server logs and online tracking technologies, like cookies and/or tracking pixels. A web server log is a file where website activity is stored. A cookie is a small text file that is placed on your computer when you visit a website, that enables us to: (a) recognize your computer; (b) store your preferences and settings; (c) understand the web pages of the Services you have visited and the referral sites that have led you to our Services; (d) enhance your user experience by delivering content specific to your inferred interests; (e) perform searches and analytics; and (f) assist with security administrative functions. If you receive email from us (such as the newsletter, campaign updates, or other ongoing email communications), we may use certain analytics tools to allows us to gauge the effectiveness of our communications and marketing campaigns. As we adopt additional technologies, we may also gather additional information through other methods.
Please note that you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information. Please note that by blocking any or all cookies, you may not have access to certain features or offerings of the Services.
Information from Third Parties
To the extent permitted by law, we may also collect information from third parties, including public sources, social media platforms, and marketing and market research firms. Depending on the source, this information collected from third parties could include name, contact information, demographic information, information about an individual’s employer, information to verify identity or trustworthiness, and information for other fraud or safety protection purposes.
2. How We Collect Your Information
- When you provide it to us for setting up the Service or when you directly input the information when using our Services.
- Create or register an account, or administer your account.
- Submit your queries, requests and information via various communication channels.
- Information collected by our online help desk and support agents for customer and technical support.
- When you visit our websites and enter your information.
- When you participate in promotions, user conferences, webinars, research, surveys, or other marketing events.
- Information collected about you from our business partners, referral partners and resellers, and third parties that help us with sales, marketing and prospecting efforts
- When you create your account using a third party service such as Microsoft or Atlassian, or a single-sign-on service provided by a third party such as Okta, or if you give us permission by changing the settings on your Teamium Account, we may also collect, and you authorize us to collect, information about your personal contacts as may be stored within that third-party service, which we may use to extend an invitation to collaborators on your behalf to use our Services. By choosing to create an account using a third-party service, you also authorize us to collect Customer Information necessary to authenticate your account with the third party.
- Publicly available business contact information
3. How We Use Your Information
We may use the information we collect from and about you to:
- To provide Users access to use our services, update account information and set preferences
- To enable our partners and service providers to perform services on our behalf;
- To provide information requested by User or requested to User by their Client
- To better understand our customers, improve our service and develop new features
- To send you marketing and promotional content consistent with your preferences for opt-in or opt-out.
- Use anonymized data for data analytics
- For monitoring web traffic and usage activity for analytics, troubleshooting, and fraud prevention
- Improve our services
- For accounting and billing purposes.
- Regulatory and terms of use Compliance
o To comply with applicable laws, including laws outside your country of residence;
o to comply with a valid curt order, warrant, subpoena or similar legal process.
o To respond to requests from government and regulatory authorities including your and outside your country of residence in accordance with our law enforcement process.
o To enforce our rights and compliance with our terms of service
o To protect our or any of our affiliates’ operations, rights, privacy, safety or property.
o To allow us to pursue available remedies or limit the damages we may sustain.
Please note that we may combine information that we collect from you and about you (including automatically collected information) with information we obtain about you from our affiliates and/or non-affiliated third parties, and use such combined information in accordance with this Privacy Policy.
4. When We Disclose Your Information
We may disclose and/or share your information under the following circumstances:
Service Providers.
We may share your information with third parties who perform services on our behalf, including without limitation, event management, marketing, customer support, data storage, data analysis and processing, and legal services.
Legal Compliance and Protection of Creative Commons and Others.
We may disclose your information if required to do so by law or on a good faith belief that such disclosure is permitted by this Privacy Policy or reasonably necessary or appropriate for any of the following reasons: (a) to comply with legal process; (b) to enforce or apply our Terms of Use and this Privacy Policy, or other contracts with you, including investigation of potential violations thereof; (c) enforce our Charter including the Code of Conduct and policies contained and incorporated therein, (d) to respond to your requests for customer service; and/or (e) to protect the rights, property, or personal safety of Company, our agents and affiliates, our users, and the public. This includes exchanging information with other companies and organizations for fraud protection, and spam/malware prevention, and similar purposes.
Business Transfers.
We may engage in certain business transactions, such as the transfer or sale of our assets. In such transactions, (including in contemplation of such transactions, e.g., due diligence) some portion of your information may be disclosed. If any of our assets are sold or transferred to a third party, customer information (including your email address) would likely be one of the transferred business assets.
Affiliated Companies.
We may disclose your information with current or future affiliated companies.
Consent.
We may disclose your information to any third parties based on your consent to do so.
Aggregate/De-identified Information.
We may disclose de-identified and/or aggregated data for any purpose to third parties, including advertisers, promotional partners, and/or others.
5. Legal Basis for Processing Personal Data
The laws in some jurisdictions require companies to tell you about the legal ground they rely on to use or disclose information that can be directly linked to or used to identify you. To the extent those laws apply, our legal grounds for processing such information are as follows:
To Honor Our Contractual Commitments to You
Much of our processing of information is to meet our contractual obligations to provide services to our users.
Legitimate Interests
In many cases, we handle information on the ground that it furthers our legitimate interests in ways that are not overridden by the interests or fundamental rights and freedoms of the affected individuals, these include:
Customer service.
Marketing, advertising, and fundraising.
Protecting our users, personnel, and property.
Managing user accounts.
Organizing and running events and programs.
Analyzing and improving our business.
Managing legal issues.
We may also process information for the same legitimate interests of our users and business partners.
Legal Compliance
We may need to use and disclose information in certain ways to comply with our legal obligations.
Consent
Where required by law, and in some other cases where legally permissible, we handle information on the basis of consent. Where we handle your information on the basis of consent, you have the right to withdraw your consent; in accordance with applicable law.
6. How is the information stored
While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
If you use our server or data center Services, responsibility for securing storage and access to the information you put into the Services rests with You and not Company. We strongly recommend that server or data center users configure SSL to prevent interception of information transmitted over networks and to restrict access to the databases and other storage points used.
7. How do we protect your information
We implement adequate security measures to protect our site and your information. For example, we restrict access to personally identifiable information to our employees, contractors, and vendors who are subject to confidentiality clauses. Our association uses proven safety practices and measures. These measures include, but are not limited to, encryption during data transfer, the use of firewalls, intrusion detection tools, and strict control of procedures to ensure data integrity. We periodically review our procedures and systems to ensure that we are in compliance with state-of-the-art practices and standards.
Teamium, Inc. is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).
8. Your Choices and Data Subject Rights
You have various rights with respect to the collection and use of your information through the Services. Those choices are as follows:
Email Unsubscribe: You may unsubscribe from our marketing emails at any time by clicking on the “unsubscribe” link at the bottom of each newsletter or by emailing contact@teamium.io with your request.
Account Preferences: If you have registered for an account with us through our Services, you can update your account information or adjust your email communications preferences by logging into your account and updating your settings.
GDPR and EU Data Subject Rights
Individuals in the European Economic Area (“EEA”), UK, Switzerland and other jurisdictions have certain legal rights with respect to the collection and use of their information through the Services. These rights include:
Right of Access: You have the right to obtain confirmation of whether we hold certain information about you and to request a copy of that information.
Right to Rectify: You can request the correction or updating of any inaccurate or incomplete personal information we hold about you.
Right to Object: You have the right to object to the processing of your personal data on specific grounds, such as for marketing purposes or where we rely on legitimate interests.
Right to Withdraw Consent: Where we process your information based on your consent, you have the right to withdraw that consent at any time.
Right to Complain: If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory or legal authority.
We adhere to the Data Privacy Framework Principles (EU-U.S. Data Privacy Framework (EU-U.S. DPF) regarding the collection, use, disclosures, storage, and retention of personal data. We are the controller of the personal data we hold about you in connection with your use of the Services. To exercise any of these rights or if you have any questions about how we handle your data, please email us at contact@teamium.io. We are committed to responding to your requests promptly and within the timeframes required by GDPR. If necessary, this response time may be extended in certain circumstances. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, You can also lodge a complaint to the European data protection authority here
9. International Transfers
As described above in the “When We Disclose Your Information” section, we may share your information with trusted service providers or business partners in countries other than your country of residence in accordance with applicable law. This means that some of your information may be processed in countries that may not offer the same level of protection as the privacy laws of your jurisdiction. By providing us with your information, you acknowledge any such transfer, storage or use.
If we provide any information about you to any third parties information processors located outside of the EEA, we will take appropriate measures to ensure such companies protect your information adequately in accordance with this Privacy Policy and other data protection laws to govern the transfers of such data.
10. Security Measures
We have implemented technical, physical, and organizational security measures to protect against the loss, misuse, and/or alteration of your information. These safeguards vary based on the sensitivity of the information that we collect and store. However, we cannot and do not guarantee that these measures will prevent every unauthorized attempt to access, use, or disclose your information since despite our efforts, no Internet and/or other electronic transmissions can be completely secure.
11. Children
The Services are intended for users over the age of 18 and are not directed at children under the age of 13. If we become aware that we have collected personal information (as defined by the Children’s Online Privacy Protection Act) from children under the age of 13, or personal data (as defined by the EU GDPR) from children under the age of 16, we will take reasonable steps to delete it as soon as practicable.
12. How Long is the Information Stored
We retain the information we collect for as long as necessary to fulfill the purposes set forth in this Privacy Policy or as long as we are legally required or permitted to do so. Information may persist in copies made for backup and business continuity purposes for additional time.
During the time the agreement is in effect, We will handle the personnel data as per Your GDPR compliance policy. Customer will provide us with specific retention period for different classes of personnel data.
13. Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
14. Third-Party Links and Services
Our website and/or Service may contain links to other websites, our privacy policy only applies to our services. If you click on other links or websites, you should read their privacy policies.
15. Changes to this Privacy Policy
We will revise or update this Privacy Policy periodically, if we make any material changes to the way we use your personal data, we will update this Privacy Policy and change the date below. Updated on: Mar 1, 2024.
16. Questions About this Privacy Policy
If you have any questions about this Privacy Policy or our privacy practices, you can contact us at: contact@teamium.io